1889 Experience works with luxury brands to create and operate unique experiences dedicated to their top VICs and staff, in order to engage commitment. 

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Client Experience Management (CEM) is a global strategy based on inspiring experiences around values, DNA, history, craftsmanship of the Maison to generate emotion and commitment for a precise and defined target of people in the best quality of service.

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CLIENT TREATMENT'S GOLDEN RULES:

 

For turning your clients into brand ambassadors 

Golden Rule #1

CLIENT CENTRICITY

We want each clients to leave a personalized immersion

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Golden Rule #2

BRAND CENTRICITY

Experiences that will reinforce client’s link and  engagement with the Maison

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Golden Rule #3

UNICITY

Experiences no one else has lived this way, and no other Maison could offer

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OUR GROUP 

1889 joined MAD GROUP in November 2019 to reinforce our leadership in accompanying luxury Maisons for their client relationship challenges.

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CONTACT US

1889 Experience France

 

7 rue du Quatre-Septembre

75002 Paris, France

 

contact@1889experience.com

 

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